The role of job stress at emotional labor’s effect on intention to leave: Evidence from call center employees
Abstract
Call centers are contact centers that act as communication facilities between customers and businesses with the help of customer representatives. The call center sector where transactions are carried out largely without face to face communication is known
URI
https://doi.org/10.15208/beh.2017.44http://dspace.beu.edu.tr:8080/xmlui/handle/20.500.12643/13118
Collections
DSpace@BEU by Bitlis Eren University Institutional Repository is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 4.0 Unported License..